CYVEILLANCE
24/7 extended detection and response services
Connect threat detection with a clear response plan. CYVEILLANCE is CIS’s 24/7 extended detection and response service, helping businesses bring security signals, escalation and agreed actions together.
Connect detection to an agreed response
Protective controls are essential, but a business also needs a way to recognise suspicious activity and decide what happens next. Extended detection and response, commonly called XDR, brings security signals together to help identify potential threats.
Discuss CYVEILLANCE with CIS to establish the systems in scope, the available security data and how alerts would be escalated. Response responsibilities and authorisations should be agreed before an incident occurs.
Coverage
Establish which systems and sources of security information will be included.
Detection
Look for activity that may indicate a threat, alongside your existing preventive controls.
Response
Define contacts, escalation routes and authorised actions so your business knows what to expect.
Support your business beyond individual security tools
Leadership teams need to understand what requires attention and why. IT teams need alerts connected to systems, people and the next action. Your review should cover existing tools, critical services, response contacts and authorised actions.
For an existing IT function, define how the service supports your team and where responsibilities remain. Explore co-managed IT support for wider capacity and specialist assistance.
Build a layered security plan
Defined security actions matter alongside the technology. In BASEC’s account of its CIS partnership, the client describes careful identity verification and professional handling of a security concern within its IT support service.
Connect your detection and response plan with vulnerability remediation and backup and recovery, so identified weaknesses and disruption both have owners.
Your questions answered
What does XDR mean?
XDR stands for extended detection and response. It is an approach that combines security information from multiple sources to help identify threats and support a response. The sources included depend on the agreed service scope.
Does 24/7 detection mean every issue is resolved immediately?
No. Continuous detection coverage is separate from a guaranteed resolution time. Discuss escalation, response responsibilities, support hours and contractual commitments with CIS before choosing a service.
Can CYVEILLANCE work alongside an internal IT team?
Discuss your existing team, tools and responsibilities with CIS. The proposal should set out how the service would fit your environment and where responsibilities sit.
Define your detection and response coverage
Tell us which systems matter most, how your current security tools are managed and who handles incidents. We will help you define the coverage and response responsibilities you need.

