IT support for healthcare organisations
Reliable access when staff need it
Slow devices, access problems and unavailable files take time away from patient-facing work. We help you identify the systems your team depends on and address the IT issues that interrupt their day.
Our managed IT support gives staff a route to help, with responsibilities and escalation agreed for the devices, applications and locations covered.
Plan support around clinical work
Healthcare IT changes need careful timing. We plan maintenance and upgrades around your operating hours, explain the expected disruption and coordinate with specialist software suppliers where required.
We also help you review cyber security, Microsoft 365 and backup and recovery. The aim is a clear service plan for the systems you use and the risks you need to address.
Support for your organisation
IT services for healthcare teams
Connect everyday support with device maintenance, secure access and recovery planning. Explore the services your organisation needs.
AI Consultancy & Automation
Practical AI advice, Microsoft Copilot and workflow automation, with clear priorities, data controls and measurable outcomes.
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Cyber Essentials Support
Cyber Essentials and Cyber Essentials Plus preparation, remediation and evidence support for your business.
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Co-managed IT Support
Additional IT skills and capacity alongside your internal team, with clear responsibilities and shared priorities.
View serviceBusiness Phones & Connectivity
Business phone systems and connectivity that keep office, remote and multi-site teams connected.
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Microsoft 365 & Cloud
Reliable cloud tools and secure remote access to support flexible working and efficient communication within your team.
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Backup & Disaster Recovery
Backup and recovery for business data and critical systems, supported by recovery planning and restore testing.
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Proactive monitoring & maintenance
Proactive monitoring and maintenance to identify issues early and keep business-critical systems running reliably.
View serviceCyber Security
Layered cyber security to protect business data, manage access and reduce exposure to threats across your organisation.
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Managed IT Support
Responsive IT support for your people, with clear ownership of issues and practical help to keep your business working.
View serviceProtect patient information
Review who can access patient information, how devices are secured and how essential data would be recovered. CIS helps you put technical controls and recovery arrangements in place to support your organisation’s information governance.
We agree the systems we manage and the evidence we can provide. Your clinical software suppliers and internal governance team remain part of that plan.
Systems to include in your support plan
Clinical applications
Identify the support needed around your patient record systems, including devices, connectivity and escalation to the software supplier.
Documents and workflows
Controlled access to forms, records and operational files.
Microsoft 365
Support for email, Teams, SharePoint and OneDrive within your organisation’s policies.
Backup and recovery
Define which data is protected, who manages it and how restores will be tested.
What to expect from CIS
Clear support arrangements
Staff know how to report an issue and how urgent problems are escalated.
Planned maintenance
Updates and changes timed around your operating needs.
Practical security work
Attention to device protection, access controls and recoverable data.
Coordination with suppliers
Defined responsibilities where specialist clinical software support is needed.
Talk to us about your healthcare IT
Tell us what you need help with and a member of the CIS team will come back to you.
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