Microsoft 365 support and cloud services
Make Microsoft 365 work better for your team. CIS supports email, shared files, Teams and business cloud environments, with practical help to manage access, improve collaboration and plan changes.
We are delighted to be working with CIS, the project is already looking well organised and innovative. CIS delivers a prompt professional service with trusted knowledge we can rely on at all times.
John Story, Head of IT, St. Pauls Cathedral
Get more from Microsoft 365
Files should be easy to find and shared with the right people. Teams and email should help staff work together, wherever they are based.
We help you resolve access problems, organise SharePoint and Teams, and support staff using Microsoft 365. For migrations and major changes, we plan the data move, permissions, testing and user communications before making the switch.
Our managed IT support provides ongoing help after the project is complete.
Cloud hosting for your business applications
Specialist business applications may need hosted infrastructure as well as Microsoft 365. We provide private cloud services planned around your applications, users and operating requirements.
For Bronsens accountants, we hosted IRIS and shared business systems in our private cloud, supporting access across offices and remote working.
We set out who manages access, maintenance and recovery, with backup planning and cyber security built into the design.
Microsoft 365 improvements at BASEC
We helped BASEC introduce a company-wide SharePoint platform and move business calls to Microsoft Teams. The client reported lower monthly mobile phone expenditure within the first four months.
Read the BASEC case study for the problem, the work completed and the client’s feedback.
Tell us what your team struggles with today and what needs to change. If your IT team will manage the environment, our co-managed support can provide extra skills and capacity.
A wide range of IT services
We specialise in IT Support & Cyber Security
A leading national provider of reliable Managed IT Solutions. With 35 years of expertise, we excel in delivering cutting-edge cloud infrastructure, robust cybersecurity protection, and top-tier support services to build long-lasting business partnerships.
AI Consultancy & Automation
Practical AI advice, Microsoft Copilot and workflow automation, with clear priorities, data controls and measurable outcomes.
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Cyber Essentials Support
Cyber Essentials and Cyber Essentials Plus preparation, remediation and evidence support for your business.
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Co-managed IT Support
Additional IT skills and capacity alongside your internal team, with clear responsibilities and shared priorities.
View serviceBusiness Phones & Connectivity
Business phone systems and connectivity that keep office, remote and multi-site teams connected.
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Microsoft 365 & Cloud
Reliable cloud tools and secure remote access to support flexible working and efficient communication within your team.
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Backup & Disaster Recovery
Backup and recovery for business data and critical systems, supported by recovery planning and restore testing.
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Proactive monitoring & maintenance
Proactive monitoring and maintenance to identify issues early and keep business-critical systems running reliably.
View serviceCyber Security
Layered cyber security to protect business data, manage access and reduce exposure to threats across your organisation.
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Managed IT Support
Responsive IT support for your people, with clear ownership of issues and practical help to keep your business working.
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Practical guidance on Microsoft 365, cloud services and protecting business data.
Microsoft 365 support questions
Answers about Microsoft 365 support, cloud projects and working with your internal IT team.
What Microsoft 365 support does CIS provide?
CIS provides Microsoft 365 support for business email, Teams, SharePoint, account access and administration. For a migration, we help plan the data move, permissions, testing and user communications, then agree who supports users after the change.
Tell us which applications you use and where staff need help. Your proposal sets out support, security, licensing and backup responsibilities. If you are considering AI, our Microsoft 365 Copilot consultancy covers readiness, data access, rollout planning and staff adoption. Discuss your Microsoft 365 requirements.
Can CIS help us use Teams and SharePoint more effectively?
Yes. CIS helps organise shared files, permissions and communication in Teams and SharePoint for office and remote staff.
For BASEC, we introduced a company-wide SharePoint platform and moved business calls to Microsoft Teams. BASEC reported lower monthly mobile phone expenditure within four months. Read the BASEC case study.
Do Microsoft 365 recovery features replace a backup plan?
Microsoft 365 includes recovery and retention features, but their scope and limits vary by service and configuration. Check whether they meet your requirements for accidental deletion, compromised accounts, retention and wider recovery.
Agree which mailboxes, files and sites need backup protection, how long recovery points should remain available and who will test restores. Discuss Microsoft 365 support alongside your backup and recovery arrangements. Our IaaS, PaaS and SaaS comparison explains how cloud responsibilities differ.
Can CIS work alongside our internal IT team?
Yes. Co-managed IT support adds skills and capacity to your internal team. We can help with security, cloud projects, monitoring and escalated support issues.
We agree who handles each task, how tickets are passed between teams and who leads during an incident. See how this worked for UV&S Technology’s UK operation.