IT support for hospitality businesses
Keep service moving
A slow connection or a failed computer can hold up check-in, orders and office work. We help hotels, restaurants and leisure businesses deal with everyday IT faults and address the problems that keep coming back.
Our managed IT support gives your staff a clear place to ask for help. We work with your booking, EPOS and payment suppliers where an issue crosses systems.
Plan changes around busy periods
IT maintenance should take account of your busiest service times. We help you plan upgrades, manage staff access and keep office teams connected across your locations.
Before making a change, we look at the systems it affects and the people who need to be involved. That includes specialist suppliers, so responsibilities are clear when a booking or payment service depends on more than one provider.
Support for your venue
IT services for hospitality
Get practical help with staff IT, connectivity, security and recovery. Choose the services your venue needs.
AI Consultancy & Automation
Practical AI advice, Microsoft Copilot and workflow automation, with clear priorities, data controls and measurable outcomes.
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Cyber Essentials Support
Cyber Essentials and Cyber Essentials Plus preparation, remediation and evidence support for your business.
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Co-managed IT Support
Additional IT skills and capacity alongside your internal team, with clear responsibilities and shared priorities.
View serviceBusiness Phones & Connectivity
Business phone systems and connectivity that keep office, remote and multi-site teams connected.
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Microsoft 365 & Cloud
Reliable cloud tools and secure remote access to support flexible working and efficient communication within your team.
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Backup & Disaster Recovery
Backup and recovery for business data and critical systems, supported by recovery planning and restore testing.
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Proactive monitoring & maintenance
Proactive monitoring and maintenance to identify issues early and keep business-critical systems running reliably.
View serviceCyber Security
Layered cyber security to protect business data, manage access and reduce exposure to threats across your organisation.
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Managed IT Support
Responsive IT support for your people, with clear ownership of issues and practical help to keep your business working.
View serviceProtect guest and business information
Guest records, staff details and business files need controlled access. We help you manage accounts, protect devices and plan recovery if data is lost. Payment systems also have specialist requirements, which need to be addressed with your payment provider.
The systems behind your service
Bookings and front of house
Support for the computers and connections your reservation and EPOS tools depend on, alongside your software suppliers.
Staff communication
Microsoft 365, email and shared files for office teams and managers working across venues.
Business continuity
Backups and a recovery plan for the information you need to keep operating.
Support that fits your operation
One route for IT help
Give staff a clear way to report faults and understand what happens next.
Maintenance with service in mind
Plan disruptive work around trading hours and seasonal pressures.
Clear priorities
Separate urgent fixes from longer term improvements, with costs and responsibilities explained before work begins.
Contact us for personalised support
Tell us what you need help with and a member of the CIS team will come back to you.
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