IT support for manufacturing companies

Keep office and production teams connected to the information they need. CIS supports the IT behind your operations, from everyday faults to security, recovery and planned system improvements.
Manufacturing worker using machinery in a workshop
Metalock Engineering
St Paul's Cathedral
Uniphar
BASEC, British Approvals Service for Cables
P.D. Hook Hatcheries Ltd
TW Business Advisors and Chartered Accountants
The Reform Club
Richardsons Chartered Accountants
Equinox Learning Trust
Central Pharma
Pall Mall Medical
UV&S Technology
Barrus

Keep IT faults from holding up production

A failed server, slow workstation or unavailable file can delay scheduling, purchasing and production work. We help you identify the systems that matter most and tackle the faults that keep returning.

Your support plan covers the users, devices and applications CIS manages, with specialist machinery and software suppliers involved where needed. Maintenance is planned around your operating hours and production constraints.

CIS support engineer working at an office workstation
CIS technician configuring network equipment using a laptop

Practical experience with Hutton Engineering

Hutton Engineering wanted to spend less time troubleshooting and make better IT investment decisions. Its CIS case study describes proactive support, clearer planning and help when a key server failed.

We bring the same focus on priorities to discussions with your team: which systems need attention, what disruption costs you and which changes should come first. If you have an IT manager, co-managed support can add capacity for that work.

Support for your operations

IT services for manufacturing

Connect IT support, system maintenance, cyber security and recovery planning around the way your business operates.

AI consultancy

AI Consultancy & Automation

Practical AI advice, Microsoft Copilot and workflow automation, with clear priorities, data controls and measurable outcomes.

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Cyber Essentials Support

Cyber Essentials and Cyber Essentials Plus preparation, remediation and evidence support for your business.

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Co-managed IT Support

Additional IT skills and capacity alongside your internal team, with clear responsibilities and shared priorities.

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Business Phones & Connectivity

Business phone systems and connectivity that keep office, remote and multi-site teams connected.

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Microsoft 365 & Cloud

Reliable cloud tools and secure remote access to support flexible working and efficient communication within your team.

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Backup & Disaster Recovery

Backup and recovery for business data and critical systems, supported by recovery planning and restore testing.

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Proactive monitoring & maintenance

Proactive monitoring and maintenance to identify issues early and keep business-critical systems running reliably.

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Cyber Security

Layered cyber security to protect business data, manage access and reduce exposure to threats across your organisation.

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Managed IT Support

Responsive IT support for your people, with clear ownership of issues and practical help to keep your business working.

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Protect business data and plan for recovery

Drawings, orders, production records and supplier information need controlled access and usable backups. We help you review device security, user permissions and the systems your recovery plan must cover.

We agree IT responsibilities with your team and specialist suppliers, including where business IT connects with production equipment.

Systems to include in your support plan

Business and production applications

Support for the IT behind scheduling, stock control and operational records, with software supplier responsibilities defined.

Workstations and shared files

Reliable access to drawings, specifications and the documents your team uses.

Microsoft 365

Email, Teams and shared documents across office and operational teams.

Networks and recovery

Review connectivity, system dependencies and the order in which services need to recover.

Discuss your systems

What to expect from CIS

Relevant engineering experience

Hutton Engineering describes CIS’s support, planning and response to a server failure.

Work around operating constraints

Maintenance and changes planned with production schedules in mind.

Clear technical responsibilities

Defined ownership between CIS, your team and specialist equipment or software suppliers.

Prioritised improvements

A plan that connects recurring support issues with security, reliability and future investment.

Speak to our team

Contact us for personalised support

Tell us what you need help with and a member of the CIS team will come back to you.

Government Commercial Agency supplierISO 27001 information security management certification markMicrosoft Solutions PartnerCyber Essentials Plus certification mark

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