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Support

We're Here to Help

Are you speaking with one of our support engineers?

We'll have you back up and running in no time!

Please follow the instructions provided to you and we will help to resolve your IT challenge.

Step 1 – Follow the “Start Ninja Quick Connect” link opposite. 

Step 2 – Once the download has completed, run the program.

Step 3 – When the program is running, please notify our engineers and they will be able to connect to your device.

Step 4 – That’s all for now.

Support Enquiry

We use NinjaOne to conduct remote support, file transfers, desktop sharing and various other support related activities. 

Secured by end-to-end encryption, NinjaOne is a trusted application for remote support services. 

Start Ninja Quick Connect

FAQs

You can also browse the topics below to find what you are looking for.

FAQs

Are CIS Specialists
What size of business do you support?
How do the fees work?
Does CIS deal with hardware & software?
Do you support all systems – Windows, Macs, Androids etc?
Will you treat me like an idiot?