CYVEILLANCE
24/7 extended detection and response services
Identify potential threats and make the next action clear. CYVEILLANCE is our 24/7 extended detection and response service, connecting security monitoring with defined escalation and response arrangements.
Know what happens when a threat is detected
Extended detection and response, or XDR, combines information from multiple security sources to help identify suspicious activity.
We review your systems and available security data, then set out coverage, escalation contacts and authorised response actions before the service begins.
Coverage
Establish which systems and sources of security information will be included.
Detection
Look for activity that may indicate a threat, alongside your existing preventive controls.
Response
Define contacts, escalation routes and authorised actions so your business knows what to expect.
Give your team a clear next step
Security alerts need context: which system is affected, what the risk is and who should act. We define how CYVEILLANCE works with your existing tools and internal team.
For wider technical capacity, explore our co-managed IT support.
Build a layered security plan
Defined security actions matter alongside the technology. In BASEC’s account of its CIS partnership, the client describes careful identity verification and professional handling of a security concern within its IT support service.
Connect your detection and response plan with vulnerability remediation and backup and recovery, so identified weaknesses and disruption both have owners.
Your questions answered
What does XDR mean?
XDR stands for extended detection and response. It is an approach that combines security information from multiple sources to help identify threats and support a response. The sources included depend on the agreed service scope.
Does 24/7 detection mean every issue is resolved immediately?
No. Monitoring runs continuously, but response and resolution depend on the incident and the service agreement. We explain escalation, response responsibilities and contractual commitments before you choose the service.
Can CYVEILLANCE work alongside an internal IT team?
Yes. We work with you to define the systems covered, how alerts reach your team and who can authorise each response action.
Review your detection and response needs
Tell us which systems matter most, how your current security tools are managed and who handles incidents. We will help you define the coverage and response responsibilities you need.

