St. Paul's Cathedral
VoIP Solutions – EVE VoIP
A cloud-based VoIP communications system keeping your business connected.
What is VoIP
Hosted VoIP is a phone system built on software and hosted away from your business but gives you access everywhere, and no need for hardware in the office, it uses existing broadband to make and receive calls.
A good VoIP system for businesses should allow for easy use, easy configuration, easily adaptable and provide good basic requirements as a standard. The flexibility of using a desktop phone, PC or mobile or a combination of the 3 as and when you need it.
Our Hosted VoIP solution is ideal for any size business up to 5000 users whether they are office-based, remote workers, multi-location and international. It can deliver everything you currently have with a traditional phone system and much, much more.
Exceptional functionality that keeps businesses connected
- Auto Attendant to direct callers to whom they wish to speak to the first time.
- Call queueing and call back feature.
- Call centre functionality & Automatic Call Distribution (ACD).
- Hunt Groups to manage inbound and outbound calls.
- Multi-Site Feature allows you to connect all your business sites with one phone system and short extension numbers.
- Instant messaging & video conferencing.
- Keeps you and your business free from malicious third parties & unauthorised call spends.
- Records and stores calls for playback at the touch of a button.
- Compatible with CRMs (e.g. Salesforce and Dynamics) and office software (e.g. Outlook, Skype for Business).
All of the packages have these features at their core, with the exceptional addition of complimentary hunt groups allowing you full control of inbound and outbound calls at no extra cost.
Security is paramount at CIS, and EVE’s VoIP system is no exception to the rule. Eve keeps your business safe from malicious third parties through the use of audits, password management and no-dial-through from voicemail. Additionally, there is 24-hour real-time call monitoring, and you will be alerted to any potential threats.
Exceptional Call Protection (ECP)
Monitoring of call patterns and volumes and will block suspicious outbound calls and report to you any other suspicious activity.
The core phone system offers everything you would expect
Including making and receiving calls, unlimited voicemail, hold music and comfort messages assuring your clients that their call is important.
Ease of use
The EVE phone system is easy to use via a desktop or smartphone app, Mitel, Polycom or Yealink handsets or cordless handsets.
We work to understand your business and provide tailored digital security monitoring to match your business requirements.
Detect suspicious and unusual behaviours spotting unusual activity on IT systems, whether that is from hackers or authorised users, we can quickly alert the business so that appropriate action can be taken – saving the business time, money and potentially damaging incidents wherever they start.
Identify virus/malware activity and quickly prevent further damage.
Peace of mind with continuous round the clock cover – ensure that cover is always in place for added peace of mind
We have over 30 years of supplying IT and electronic systems, right from the nuts and bolts to sophisticated servers, networks, software and IT infrastructure.
How secure is VoIP?
Telecommunications system fraud has become a multibillion-pound global problem, which is funding crime and terrorism. We can help to make sure you are not the next victim. We protect our users from fraudulent activity such as hacking or excessive unauthorised call spends, through a number of measures including audits, password management and no dial through from voicemail.
VoIP Solution - Frequently Asked Questions