From Fire-Fighting to Forward-Thinking: How Hutton Engineering Gained Peace of Mind and a Platform for Growth

The Challenge: A Short-Sighted IT Strategy Was Stifling Growth

For Hutton Engineering, the biggest barrier to growth wasn’t in the market; it was in their own infrastructure. Their IT strategy was stuck in the short-term, with no clear path for future investment or a way to meet increasing demands. According to Supply Chain Manager Jamie Kerby, the real-world impact was a significant drain on the business: “Our team was spending more time troubleshooting technology issues than focusing on their actual work. This not only slowed down productivity but also created frustration across the company.” They knew that without a stronger IT foundation, their growth ambitions would remain out of reach.

The Solution: A True Partnership Built on Understanding and Proactive Care

Hutton Engineering needed more than a simple IT provider; they needed a partner invested in their success. They found one in CIS. “The biggest factor was the level of professionalism and genuine care we felt from the very beginning,” Kerby notes. “CIS took the time to understand our unique business needs instead of offering a one-size-fits-all solution.” This consultative approach, with its clarity and proactivity, gave them the confidence to move forward.

The strength of this new partnership was proven during a crisis. “There was an incident where one of our key servers went down during a crucial time for our business,” Kerby recalls. “The CIS team was on it immediately — they communicated clearly, worked tirelessly, and had us back up and running far quicker than we expected.” What could have been a major setback became the ultimate proof point, turning a moment of stress into one of renewed trust.

The Result: The Ultimate Transformation—Peace of Mind

The impact of the partnership has been profound. When asked about the single biggest transformation, Kerby is unequivocal: “The greatest transformation has been peace of mind.”

This newfound confidence has reshaped daily operations. “We no longer worry about systems crashing or critical data being at risk,” he states. “Our operations run smoothly, and our team can focus on driving the business forward instead of being bogged down by IT headaches.” With productivity noticeably improved, Hutton Engineering now has an IT foundation that is fully aligned with its long-term goals.

For other business leaders on the fence, Kerby’s advice is clear:

“Don’t wait until a major IT issue forces your hand. Partnering with CIS has been one of the best decisions we’ve made because they aren’t just a provider — they’re a trusted partner. They make IT one less thing to worry about, and that’s invaluable when you’re trying to run and grow a business.”