Why a US Tech Leader Chose CIS for Their UK Operations

The Partner’s Partner: Why a US Tech Leader Chose CIS for Their UK Operations

When a successful US-based Managed Service Provider (MSP) needs to deliver flawless IT operations for its clients in the United Kingdom, they face a critical decision. Who can they trust to act as their on-the-ground extension, upholding their own high standards of expertise and professionalism? For UV&S Technology, a leading US MSP, the clear choice after a thorough evaluation was CIS.

The Challenge: Bridging the Transatlantic IT Gap

UV&S Technology required an exceptional partner to co-manage the IT operations for their UK business entities. The challenge was significant: they needed a team that could seamlessly integrate with their existing systems, understand the nuances of the UK market, and provide the same level of proactive, robust support their US clients enjoyed. Without a deeply reliable local partner, they risked operational friction, security vulnerabilities, and a degraded service experience for their UK presence.

The Guide: The UK’s Premier Co-Managed IT Partner

CIS was selected not just as a vendor, but as a strategic collaborator. We understood that for a co-managed partnership to succeed, it requires absolute trust, seamless integration, and a shared commitment to excellence.

Our plan was built on three pillars of certainty:

1. Seamless Integration & Local Expertise: We provided a comprehensive understanding of the UK market and advanced technical capabilities, allowing for a smooth and immediate integration with UV&S’s global systems.
2. Proactive & Holistic Management: We delivered tailored solutions through proactive monitoring and efficient issue resolution. Our holistic approach, covering everything from routine maintenance to strategic IT planning, ensured the UK operations were not just maintained, but optimised.
3. A True Partnership Spirit: We worked as a true extension of the UV&S team. This collaborative spirit and unwavering commitment to their success was the cornerstone of the relationship.

“CIS has consistently demonstrated unparalleled expertise, reliability, and professionalism in our co-managed IT services partnership… We wholeheartedly recommend CIS to any organization seeking a dependable and exceptional partner for both co-managed and standard IT operations in the UK.”

Dan Reisig, VP of Technology & Innovation, UV&S Technology

The Result: Confidence, Continuity, and Core Business Focus

By partnering with CIS, UV&S Technology fortified their UK operations, ensuring robust IT support and complete infrastructure management. This strategic collaboration has enabled them to maintain perfect operational continuity and, most importantly, focus on their core business goals with absolute confidence in their UK IT environment.

The success of this partnership serves as a powerful testament to our capability. For any international firm seeking an exceptional technology partner in the UK, CIS delivers the expertise, reliability, and collaborative spirit required to turn a transatlantic challenge into a strategic advantage.