Last updated: 20/03/2026

This Privacy Policy explains how Computing Information Systems Limited (Company Number 02420578) (“CIS”, “we”, “us”, “our”) collects, uses and protects personal information when you use our website https://www.cisltd.com (“Website”) or engage with our services.

This Privacy Policy should be read together with our Cookie Policy, which explains how cookies and similar technologies are used on our Website.

What information we collect

We may collect and process the following categories of personal information:

Business contact information, including:

Name
Job title
Company name
Email address
Telephone number
Business contact details

We may also collect information provided through:

Website contact forms
Email communications
Telephone enquiries
Customer support or service interactions

Where relevant to the services we provide, we may also process limited information necessary to deliver IT services, support, consultancy or managed services to our clients.

Website usage information

When you visit our Website, certain technical information may be collected automatically. This may include:

IP address
Browser type and version
Device information
Pages visited on the Website
Time and date of visits

This information is used to help us maintain the security and performance of the Website and to understand how visitors interact with the site.

Some of this information may be collected using cookies or similar technologies. Further details are provided in our Cookie Policy.

How we use personal information

We process personal information for the following purposes:

To respond to enquiries submitted through our Website
To provide IT services, support and consultancy to clients
To communicate with customers, suppliers and partners
To manage customer relationships and service delivery
To provide information about services that may be relevant to your organisation
To comply with legal, regulatory and financial obligations

We only collect and process personal information that is necessary for these purposes.

Legal basis for processing

Under UK GDPR, the lawful bases we rely on include:

Contractual necessity
Where processing is required to provide services or support requested by a client.

Legal obligation
Where processing is necessary to comply with legal or regulatory requirements.

Legitimate interests
Where processing is necessary for legitimate business purposes, such as communicating with customers, suppliers and prospective clients regarding services relevant to their organisation.

Where marketing communications are provided, recipients may request to opt out at any time.

Cookies and website technologies

Our Website uses cookies and similar technologies to support website functionality and improve user experience.

These may include:

Essential cookies required for website operation
Statistics cookies used to analyse website usage

We do not currently use functional cookies for optional services.

Statistics cookies are only set after visitors provide consent through the website cookie banner.

Further details are provided in our Cookie Policy.

Sharing personal information

We may share personal information with trusted third parties where necessary to operate our business or provide services.

These may include:

Cloud service providers and technology vendors
IT service providers and software platforms used to deliver services
Professional advisers, including legal or financial advisers
Regulatory authorities or law enforcement where required by law

Where third parties process personal data on our behalf, appropriate contractual safeguards are implemented to ensure that personal data is protected.

International data transfers

Some service providers we use may operate outside the United Kingdom or European Economic Area.

Where personal data is transferred internationally, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements. This may include:

UK adequacy regulations
Standard Contractual Clauses
Other legally recognised safeguards

Data security

We implement appropriate technical and organisational security measures to protect personal information from unauthorised access, disclosure, alteration or destruction.

Access to personal data is restricted to authorised personnel who require access to perform their duties.

Data retention

We retain personal information only for as long as necessary for the purposes for which it was collected.

Typical retention periods include:

Customer and supplier records: up to seven years following the end of the relationship to comply with financial and legal obligations
Prospective customer records: retained only as long as necessary for communication purposes and removed upon request

Your data protection rights

Under UK GDPR, individuals have the right to:

Request access to the personal data we hold about them
Request correction of inaccurate or incomplete information
Request deletion of personal data where appropriate
Object to certain types of processing
Request restriction of processing in certain circumstances
Request portability of their personal data where applicable

Requests relating to personal data can be submitted using the contact details below.

Complaints

If you have concerns about how we process personal data, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

www.ico.org.uk
0303 123 1113

Contact

If you have any questions about this Privacy Policy or how personal data is processed, please contact:

Data Protection Officer
Email: dpo@cisltd.com

Computing Information Systems Limited
Brunel House
Volunteer Way
Faringdon
Oxfordshire
SN7 7HR

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