IT Support in Swindon

An excellent UK partner!

As a managed service provider based in the United States, we sought an exceptional partner to co-manage the IT operations for our UK business entities. Following a thorough evaluation, we selected CIS, a distinguished UK-based managed service provider (MSP) and technology company, to collaborate with us in delivering primary IT care across the region.

CIS has consistently demonstrated unparalleled expertise, reliability, and professionalism in our co-managed IT services partnership. Their comprehensive understanding of the UK market, paired with advanced technical capabilities, has facilitated seamless integration with our existing systems, ensuring robust IT support and infrastructure management for our business. Through proactive monitoring and efficient issue resolution, CIS delivers tailored solutions that align with our operational needs and strategic objectives.

Additionally, we have been highly impressed by CIS’s proficiency in providing standard IT operations. Their holistic approach, encompassing routine maintenance, security management, and strategic IT planning, positions them as an outstanding choice for organizations seeking comprehensive, end-to-end IT solutions.

The CIS team’s collaborative spirit and unwavering commitment to excellence have fortified our partnership, enabling us to maintain operational continuity and focus on our core business goals with confidence in our UK IT environment. We wholeheartedly recommend CIS to any organization seeking a dependable and exceptional partner for both co-managed and standard IT operations in the UK.

Around 2010 my role within the practice was changing and so was our IT requirements.
Up until this time our expenditure on IT was minimal as I had a lot of knowledge and
managed most of the services. We had an inhouse server but with the introduction of
new software and the cloud applications etc. we had to decide whether to have an
inhouse IT department or to outsource our IT.
I met with various companies CIS being one of them, it ended up being a very easy
decision and we have used CIS ever since and have never looked back. Over the years
the service we receive from them has consistently been excellent.
Any day-to-day system issues are dealt with promptly and without fuss by the helpdesk,
they are friendly, professional and accommodating and the support we receive from
them is outstanding.
Our business IT roadmap for future expenditure and project plans are dealt with by our
dedicated Account Manager who again, is excellent and deals with anything I ask, with
minimal fuss, promptly and effectively. Costing is also extremely competitive.
I am a very busy Managing Partner of a firm of solicitors and have no hesitation in
recommending CIS because the products and service they provide is second to none
and requires minimal effort on my part. I cannot recommend them highly enough.
Berni Summers
Managing Partner

We at Strategic Solutions Financial Services would like to thank CIS for their commitment and dedicated expertise in supporting the successful relocation to our Westbourne offices in order to support our growth.  Through effective partnering, we have been able to enhance and maximise our IT capabilities whilst remaining committed to improved IT security.

I knew I needed a more robust remote environment, and quickly. Working as a team, collaboratively, with CIS has made the project the success that it was.

CIS helped us to bring an aged disparate system together into an efficient integrated system. This was done in a pro-active and professional way that ensured business continuity and no loss of business time for us. The success of the project was certainly aided by interaction between CIS and our SAP provider and the successful implementation of the IT system to support SAP.

CIS helped us to achieve our business goal through moving to the secure Private Cloud. As an Accountancy firm, we have witnessed a dramatic shift in smarter IT practices that have improved our way of working and allowed us to stay ahead of the competition.